Terms & Conditions

Welcome to Vishno Jewels. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • The website www.vishnojewels.com is owned and operated by Vishno Jewels.

  • By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian.

  • Vishno Jewels reserves the right to modify these Terms & Conditions at any time without prior notice.

2. Product Information

  • We make every effort to display product details, images, weights, and descriptions as accurately as possible.

  • Slight variations in color, design, or finish may occur due to photography, lighting, or screen settings.

  • All jewellery specifications such as weight and dimensions are approximate.

3. Pricing & Payment

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without prior notice due to fluctuations in gold prices or market conditions.

  • We accept secure online payments via authorized payment gateways.

  • Vishno Jewels is not responsible for payment failures or technical errors caused by third-party payment providers.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • Vishno Jewels reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

  • Once an order is confirmed, it cannot be modified or cancelled unless explicitly allowed under our cancellation policy.

5. Shipping & Delivery

  • Orders will be shipped to the address provided at checkout.

  • Estimated delivery timelines are indicative and may vary due to logistics, weather, or unforeseen circumstances.

  • Vishno Jewels shall not be liable for delays caused by courier partners or events beyond our control.

6. Returns, Exchanges & Refunds

  • Returns and exchanges are subject to our Return & Refund Policy, available on the website.

  • Jewellery must be unused, undamaged, and returned in original packaging with all certificates and invoices.

  • Customized or made-to-order jewellery may not be eligible for return or exchange.

7. Pure Gold Layered Jewellery Disclaimer

  • Pure Gold Layered jewellery consists of a gold layer bonded over a base metal.

  • Proper care is required to maintain finish and longevity.

  • Normal wear and tear, scratches, or fading due to usage are not considered manufacturing defects.

8. Intellectual Property

  • All content on this website, including images, logos, designs, text, and graphics, is the exclusive property of Vishno Jewels.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Interfere with website security or functionality

  • Upload or transmit harmful code or misleading information

10. Limitation of Liability

  • Vishno Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.

  • Liability, if any, shall be limited to the value of the product purchased.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana

13. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Vishno Jewels
Location: 6-3-983, NGO Colony, Vanasthalipuram, Hyderabad, Telangana – 500070, India
Phone: 9563123456
Email: inquries@vishnojewels.com

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